Special Orders
As a service to our customers we will special order items not stocked some of which are shown on the website. Special order items may be ordered with a “cancel if not shipped by date” but otherwise cannot be canceled. Special ordered items can not be returned. Since a special order product is not stocked by our supplier it will be subject to additional shipping time.  If you have additional questions about ordering a special order product please contact us before ordering at: 801-362-0697

Goods Damaged In Transit
Examine the shipment and report any visible signs of damage to the carrier before accepting the shipment. Retain the external shipping carton and all packing materials until inspected by the carrier’s representative. If the damage is only recognized after opening the package call your local carrier’s office and report the damage. Once again, save all shipping cartons and packing materials until inspected. It is your responsibility to notify the carrier. After notifying the carrier, contact Pick A Spot.

Prices
Due to manufacturer changes, typographical errors and inflation prices are subject to change without notice.

Shortages & Shipping Mistakes
Any discrepancies between goods received and our packing slip must be reported within ten (10) days of the invoice date. Please check all orders carefully. Large items may be banded together and small items will be enclosed inside of a zip lock bag.

Refused Shipments
Do not refuse shipments unless an authorization has been granted by one of our Customer Service Specialists. Refused shipments cause considerable expense and delays for both party’s.

Defective & Warranty Items
Defective and warranty merchandise is covered under the manufacturers warranty and as such must be returned directly to them. We will provide any assistance necessary, but we will not accept defective items. This policy ensures the fastest turnaround and least amount of expense for everybody. All defective bows must be handled factory direct.

Returned Merchandise
All sales are final. We will only accept returned merchandise if it was an error on our part and reported within the ten (10) day period. A return for any other reason is subject to a 10% restocking fee. We will not accept any merchandise that has noticeably been handled or not in it’s original package. A Return Authorization number must be clearly marked on the outside of the package. Any shipment not displaying a “RA” number will be refused. Please call one of our Customer Service Specialists for a “RA” number and for our suppliers’ direct shipping address. All “RA’s” must be used within thirty (30) days of date of issuance. Ship all returns “Freight Prepaid”. We will reimburse you for freight charges if there was a shipping error on our part.